The Ordinary - Glycolic Acid 7% Exfoliating Toner
The Ordinary - Glycolic Acid 7% Exfoliating Toner
A cult-favorite exfoliating toner for smoother, brighter, visibly refined skin.
Product Description
The Ordinary Glycolic Acid Exfoliating Toner is a cult-favorite exfoliating essential designed to transform dull, uneven skin. Powered by 7% glycolic acid (AHA), it gently removes dead skin cells to smooth texture, brighten tone, and reveal a clearer, more radiant complexion.
Loved for delivering visible results without unnecessary irritation, the formula is balanced with a Tasmanian pepperberry derivative to help soothe skin during exfoliation. With a carefully calibrated pH of approximately 3.6, it offers effective resurfacing while maintaining skin comfort.
More than just a face toner, this multi-functional formula can also be used on the scalp to help rebalance and reduce dryness, or on targeted body areas prone to rough, bumpy texture. Skin looks refined, refreshed, and visibly smoother with continued use.
Not suitable for sensitive, peeling, or compromised skin. As exfoliating acids increase sun sensitivity, daily SPF is essential while using this product.
How to Use
- Use in the PM, no more than once daily
- After cleansing, saturate a cotton pad and sweep across face and neck
- Avoid the eye area and contact with eyes
- Do not rinse off
- Follow with additional skincare as needed
- Always apply sunscreen during the day when using glycolic acid.
If irritation occurs, discontinue use and consult a physician. Patch testing prior to use is advised.
Sunburn Alert
This product contains an alpha hydroxy acid (AHA) that may increase your skin’s sensitivity to the sun.
Use sunscreen, wear protective clothing, and limit sun exposure while using this product and for one week afterward.
Ingredients
Aqua (Water), Glycolic Acid, Rosa Damascena Flower Water, Centaurea Cyanus Flower Water, Aloe Barbadensis Leaf Water, Propanediol, Glycerin, Triethanolamine, Aminomethyl Propanol, Panax Ginseng Root Extract, Tasmannia Lanceolata Fruit/Leaf Extract, Aspartic Acid, Alanine, Glycine, Serine, Valine, Isoleucine, Proline, Threonine, Histidine, Phenylalanine, Glutamic Acid, Arginine, PCA, Sodium PCA, Sodium Lactate, Fructose, Glucose, Sucrose, Urea, Hexyl Nicotinate, Dextrin, Citric Acid, Polysorbate 20, Gellan Gum, Trisodium Ethylenediamine Disuccinate, Sodium Chloride, Hexylene Glycol, Potassium Sorbate, Sodium Benzoate, 1,2-Hexanediol, Caprylyl Glycol.
Ingredient lists may vary by region or time of manufacture. Please refer to the product packaging for the most up-to-date information.
Product images are for illustrative purposes only and are owned by the brand.
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Frequently Asked Questions (FAQ)
Are your products authentic?
Are your products authentic?
Absolutely.
🛡️ 100% Authenticity is guaranteed — or get your money back.
We stand behind the authenticity of every item we offer — 100% money-back guaranteed. GLOWBOX is a Korea-registered business and every product we offer is authentic, sourced directly from brands, official distributors, and verified retailers in Korea. We never carry fake or expired products.
In the highly unlikely event that you believe you’ve received an inauthentic product, please reach out to us immediately (within 7 days of delivery) at support@glowboxkorea.com.
To help us investigate, please include the following:
Your order number
Photos of the product, original packaging, and invoice
We take these matters seriously and will resolve the issue promptly — including a full refund if the product is found to be inauthentic.
WHAT PAYMENT METHODS CAN I USE?
WHAT PAYMENT METHODS CAN I USE?
Q: What payment methods can I use?
A: At GLOWBOX, your security is our top priority. We provide a wide range of trusted, secure payment options so you can shop with ease and confidence from anywhere in the world. All transactions are processed through PCI-compliant gateways certified to the highest global standards and protected with advanced, industry-standard encryption protocols. This ensures your personal and payment information remains private and secure.
Paypal: Pay quickly and securely with your PayPal account.
Credit/Debit Cards: Major international credit and debit cards are accepted through Eximbay Global Payments, including Visa, Mastercard, American Express, JCB, and more. All card payments are encrypted and processed securely.
E-Wallets: After selecting the Eximbay Global Payments button at checkout, the Alipay+ option will appear. From there, you can pay securely and conveniently using GCash, Dana, or Touch ’n Go e-wallets.
Komoju (Konbini) – コンビニ決済 for customers in Japan, pay securely at convenience stores or via local payment options.
While our website may display prices in your local currency using a real-time converter for your convenience, please note that all charges are processed in U.S. Dollars (USD).
Your selected payment gateway may allow you to pay in your local currency; however, conversion rates and any fees are set by your bank or card issuer, so the final amount charged may differ slightly from the displayed price. Minor differences can also occur due to exchange-rate fluctuations at the time of payment.
WHAT CURRENCY DO I PAY IN?
WHAT CURRENCY DO I PAY IN?
What currency do I pay in?
For your convenience, we’ve added a real-time currency converter on our site so you can browse and shop in your local currency. Please note that this is for reference only — all orders on GLOWBOX are charged in USD (U.S. Dollars) at checkout.
- PayPal and credit card payments are always processed in USD. Your bank or payment provider may apply a conversion rate or foreign transaction fee depending on your location.
If you’re unsure, we recommend checking with your card issuer or payment service for the most accurate information.
Q: What payment methods can I use?
A: At GLOWBOX, your security is our top priority. We provide a wide range of trusted, secure payment options so you can shop with ease and confidence from anywhere in the world. All transactions are processed through PCI-compliant gateways certified to the highest global standards and protected with advanced, industry-standard encryption protocols. This ensures your personal and payment information remains private and secure.
Paypal: Pay quickly and securely with your PayPal account.
Credit/Debit Cards: Major international credit and debit cards are accepted through Eximbay Global Payments, including Visa, Mastercard, American Express, JCB, and more. All card payments are encrypted and processed securely.
E-Wallets: After selecting the Eximbay Global Payments button at checkout, the Alipay+ option will appear. From there, you can pay securely and conveniently using GCash, Dana, or Touch ’n Go e-wallets.
Komoju (Konbini) – コンビニ決済 for customers in Japan, pay securely at convenience stores or via local payment options.
While our website may display prices in your local currency using a real-time converter for your convenience, please note that all charges are processed in U.S. Dollars (USD).
Your selected payment gateway may allow you to pay in your local currency; however, conversion rates and any fees are set by your bank or card issuer, so the final amount charged may differ slightly from the displayed price. Minor differences can also occur due to exchange-rate fluctuations at the time of payment.
DO YOU HAVE DISCOUNT COUPONS? HOW DO I REDEEM MY REWARD POINTS?
DO YOU HAVE DISCOUNT COUPONS? HOW DO I REDEEM MY REWARD POINTS?
GLOW POINTS FAQ
Do you have coupons?
Yes! You can redeem your Glow Points for discount coupons through our rewards program.
Simply log in to your GLOWBOX account, open the Rewards/Glow Points panel (gift icon), and click "Ways to Earn" to find out how you can collect points and “Ways to redeem” to convert your points into a discount code.
How do I redeem my GlowPoints?
Log in to your GLOWBOX account and open the Rewards/Glow Points panel (gift icon) on our website. Click “Ways to redeem,” choose how many points you’d like to use, then click “Redeem” to generate your discount code.
Where can I find my discount code?
After redeeming, your code will appear under “Your rewards” in the Rewards panel. You may also receive it by email depending on your notification settings.
Can I save my reward code for later?
Yes! If you don’t use the code immediately, it will remain saved in your account under “Your rewards.”
How do I use my reward code?
You can click “Apply code” to automatically apply it at checkout, or manually copy and paste the code during checkout.
Do I need an account to redeem Glow Points?
Yes — you must be logged into your GLOWBOX account to view and redeem your points.
Why can’t I see my Glow Points?
Make sure you are logged into the same email/account used when placing your order. If you still need help, feel free to contact us!
Do Glow Points expire?
Some promotional points may have expiration dates depending on the campaign or event.
Q: What payment methods can I use?
A: At GLOWBOX, your security is our top priority. We provide a wide range of trusted, secure payment options so you can shop with ease and confidence from anywhere in the world. All transactions are processed through PCI-compliant gateways certified to the highest global standards and protected with advanced, industry-standard encryption protocols. This ensures your personal and payment information remains private and secure.
Paypal: Pay quickly and securely with your PayPal account.
Credit/Debit Cards: Major international credit and debit cards are accepted through Eximbay Global Payments, including Visa, Mastercard, American Express, JCB, and more. All card payments are encrypted and processed securely.
E-Wallets: After selecting the Eximbay Global Payments button at checkout, the Alipay+ option will appear. From there, you can pay securely and conveniently using GCash, Dana, or Touch ’n Go e-wallets.
Komoju (Konbini) – コンビニ決済 for customers in Japan, pay securely at convenience stores or via local payment options.
While our website may display prices in your local currency using a real-time converter for your convenience, please note that all charges are processed in U.S. Dollars (USD).
Your selected payment gateway may allow you to pay in your local currency; however, conversion rates and any fees are set by your bank or card issuer, so the final amount charged may differ slightly from the displayed price. Minor differences can also occur due to exchange-rate fluctuations at the time of payment.
WHERE DO YOU SHIP?
WHERE DO YOU SHIP?
We ship worldwide! From Seoul to your doorstep, we deliver to most countries using trusted international carriers.
HOW LONG DOES DELIVERY TAKE?
HOW LONG DOES DELIVERY TAKE?
Most orders are processed within 1–3 business days. Delivery times vary depending on the shipping method selected at checkout and your location.
On average:
Premium Express Shipping: ~2-5 business days
Standard Shipping: ~10–25 business days
Please note that delivery times may vary depending on your location, customs processing, local carrier delays, or seasonal demand.
You'll receive a tracking number by email once your order ships.
HOW MUCH IS SHIPPING? Does shipping include customs duties and fees?
HOW MUCH IS SHIPPING? Does shipping include customs duties and fees?
Shipping rates are calculated at checkout based on your country and order weight. We offer free shipping on qualifying orders — look for current promos on our homepage!
Does shipping include customs fees?
It depends on the shipping option chosen:
If using DHL Premium Express Shipping (DDP), all duties and taxes are included. The total you pay at checkout is final, with no additional charges upon delivery.
If using Standard International Shipping (non-DDP), customs fees are not included. Please note that duties, taxes, or import fees may be charged by local customs depending on your country. These charges are the responsibility of the recipient.
Note: Customs policies vary by country, and while we aim to make shipping as smooth as possible, we cannot control how local authorities assess fees for non-DDP shipments. While we do our best to help you avoid additional charges — for example, staying within common duty-free limits (e.g. ₱10,000 for the Philippines, AUD $1,000 for Australia, £135 for the UK) — customs policies vary by country, and any applicable fees are the responsibility of the recipient.
See our Shipping Policy and Guide here.
We strongly recommend checking with your local customs office for the most accurate and up-to-date information. GLOWBOX is not responsible for any customs fees, delays, or charges incurred upon arrival in the destination country.
Will my order arrive in multiple boxes?
Will my order arrive in multiple boxes?
For international orders, we always try to consolidate your items into one package whenever possible to reduce shipping costs. However, depending on the size, weight, or sourcing location of certain products, your order may be shipped in multiple boxes.
If that happens, you’ll receive separate tracking numbers for each shipment.
Rest assured, even if your items arrive on different days, the rest of your order is on its way.
If you have questions about the shipping status or tracking, feel free to contact us anytime at support@glowboxkorea.com.
I’M LOOKING FOR A PRODUCT THAT’S NOT ON YOUR SITE.
I’M LOOKING FOR A PRODUCT THAT’S NOT ON YOUR SITE.
If you're looking for a specific item or have special product requests, inquiries, or B2B bulk orders, contact us at support@glowboxkorea.com — we'll be happy to assist you!
CAN I CANCEL OR EDIT MY ORDER?
CAN I CANCEL OR EDIT MY ORDER?
If your order hasn’t shipped yet, we may be able to help. Please contact us as soon as possible with your order number at support@glowboxkorea.com . Once an order is fulfilled, cancellations or changes are no longer possible.
DO YOU ACCEPT RETURNS OR EXCHANGES?
DO YOU ACCEPT RETURNS OR EXCHANGES?
Due to the nature of cosmetic and personal care items, free returns/refunds are only accepted for items that arrive damaged, defective, or incorrect. If there’s an issue, please contact us at support@glowboxkorea.com within 7 days of delivery and we’ll make it right. Please make sure to include photos of the actual item(s), original packaging and invoice.
